If FloSports is buffering, freezing, lagging, disconnecting, or showing poor video quality, start by checking your internet connection.

Check your internet connection

For the best streaming experience, we recommend:

If you’re using Wi-Fi, move closer to your router if possible. If your device supports Ethernet, try a wired connection.

Try another FloSports video

Play another event or video to see if the issue continues.

If other videos stream normally: The issue may be specific to the event or video you’re trying to watch.

If multiple videos are buffering or freezing: Continue with the steps below.

Try another device

Try the same event on another supported device or web browser connected to the same network.

If it streams normally on another device, troubleshoot the device you were originally using:

If you’re casting to your TV

If you’re using Chromecast or Apple AirPlay and experience buffering or disconnects, try watching directly through the FloSports app on a supported TV or streaming device.

Using the FloSports app directly on your device generally provides a more stable viewing experience than casting.

Still having trouble?

If your internet connection is stable but FloSports continues to buffer, freeze, lag, disconnect, or show poor video quality, contact FloSports Support.

Please include:

  • The device you’re using
  • The event or video you’re trying to watch
  • A description of the issue
  • Whether other FloSports videos have the same problem